Policies

Payment

Payment is due before work begins. If you are placed on a waiting list, a non-refundable $250 is required to secure your spot on my schedule. Due to the creative nature of my products, all sales are final and all monies received are non-refundable. Once a payment is received I begin the creative process which is not always tangible. This requires time and energy on my part, and therefore payment cannot be refunded.

Time frame

The projected time frame for this project is listed in your invoice or noted in your listing. Once we begin your project, it is your responsibility to be available via email to provide input, answer questions and give creative feedback and approval in a timely fashion. Any delays on your part will increase the length of your project time frame and may result in rescheduling.

Design Revisions

Custom Websites: After we have our creative consultation, you will receive a mock up of your website design. This mock up may not have all the functionality of your final design. Basically, it is a collection of images. Once this design is approved, I slice the images and code and format them into HTML. You will have up to three concepts and two major revisions of the chosen concept before additional charges are applied unless otherwise noted in your contract. Major revisions can include major color scheme changes, graphical changes, etc. Minor changes such as font, image placement, etc. are not considered major. You will never be charged without being consulted first.

Privacy Policy

As part of the design process, your name, email address and other information are collected. Any information collected during the course of your project remains strictly private and will NEVER be shared with a third party. Contact us with any questions regarding our privacy policy.